Privacy & Student Data Policy

1. Introduction & Overview

Notse is developed and operated by NextCrest Labs ("we", "our", or "us"). We provide an educational platform tailored for secondary and higher secondary students in Nepal (including Grades 8 BLE, 9, 10 SEE, 11, and 12 NEB), offering educational shorts, comprehensive chapter video lectures, revision guides, doubt chats, and study rewards.

We are committed to safeguarding student privacy. This Privacy Policy informs you regarding our policies concerning the collection, use, and disclosure of personal data when you use the Notse application and the choices you have associated with that data.

2. Information We Collect

We collect information to provide, maintain, and enhance educational services to students:

• Account Credentials: When you register, we collect your display name, chosen username, email address, selected educational grade/stream (e.g., Class 10 SEE, Class 12 Science), and securely hashed passwords managed through Google Firebase Authentication.
• User-Generated Content (UGC): Educational shorts uploaded via Creator Studio, comments posted on video lectures, doubt discussion messages, and profile avatars.
• Academic & Activity Progress: Videos viewed, saved offline bookmarks, points accumulated in your study wallet, and verified claim tokens from companion apps.
• Device & Telemetry Information: Operating system version, hardware model, anonymous crash reports through Firebase Crashlytics, and aggregated usage metrics through Firebase Analytics.
• Local Media & Storage Access: File and photo library read access is requested only when you explicitly select a video or image file from your device to trim and upload an educational short. We do not inspect, upload, or access any other files on your device.

3. Third-Party Service Providers & Cloud Infrastructure

We rely on trusted enterprise cloud infrastructure providers to run Notse securely:

4. Children's & Student Privacy (COPPA, GDPR & National Protections)

Because Notse serves students in Grades 8 through 12 (typically ages 13 to 19):

• We do not sell, rent, or trade student personal data to any third-party marketers or data brokers.
• We do not serve third-party behavioral ads or track students across unrelated websites or applications.
• We collect only the minimum information necessary to authenticate the student and provide educational materials.
• Parents and legal guardians may review, request modifications, or delete their student's account by contacting hello@shoaibakthar.com.np.

5. Data Retention, Security & Deletion

All communications between the Notse mobile application, web services, and cloud servers are encrypted using Transport Layer Security (TLS 1.3 / HTTPS). Database records are guarded by strict Cloud Firestore role-based security rules.

Account Deletion: You retain complete ownership of your personal data. You may request permanent deletion of your account, published educational shorts, and wallet records at any time:

6. Updates to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our app features or legal requirements. Any modifications will be posted directly on this page with an updated effective date.